Refund policy

At Lima Baby World, we are committed to providing our customers with quality baby products. Please read our return and refund policy carefully before making a purchase.

All sales made at Lima Baby World are final. We do not accept returns or offer refunds once a purchase has been completed.

However, if a product is found to be faulty or damaged due to an error from our side, we will gladly review the issue and offer a replacement or appropriate solution.

To be eligible for this exception:

• The issue must be reported within 24 hours of receiving the product.

• The product must be unused and in its original condition and packaging.

• You may be required to provide clear pictures or videos showing the fault.

If you believe you received a faulty product, please contact us immediately:

Email: zainabainaagoro@gmail.com
WhatsApp: 08057152539

Once we review your complaint and confirm that the fault is from our side, we will arrange a replacement or suitable resolution.

Thank you for shopping with Lima Baby World. We appreciate your understanding and support. 😊